Privacy Policy

Privacy Policy jili33
Your Data, Our Responsibility

Jili33 takes the protection of all our players' personal data seriously. This document clearly explains how we collect, use, store, and protect your information throughout your experience on the jili33 platform.

Last Updated: 1 January 2026
256-bit SSL Encryption

All data transmitted between your device and jili33's servers is protected by 256-bit SSL encryption — the same highest-grade security standard used by leading banking institutions in Malaysia.

No Unauthorized Data Sharing

Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. Your data belongs to you.

Secure Data Storage

Player data is stored on secured servers with strict access controls, 24/7 monitoring, and regular backup systems to ensure the safety and continuity of your information.

Player Privacy Controls

You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team directly.

Malaysia PDPA Compliance

Jili33 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to ensuring every aspect of your data handling meets current legal requirements.

Easy Unsubscribe Options

You can opt out of marketing communications from jili33 at any time via your account settings or by contacting our support team. The process is simple and immediate.

jili33's Privacy Commitment: We respect your privacy and are committed to protecting the personal data you share with us. This policy transparently explains how your information is managed from start to finish.
1. Introduction

Welcome to the jili33 Privacy Policy. This document is designed to give you a clear and comprehensive understanding of how the jili33 platform (jili33.wine) handles your personal data as a player.

Jili33 is an online betting platform that operates with full commitment to user privacy protection. We understand that your trust is our most valuable asset, and safeguarding your personal information is our top priority in every operational decision we make.

This Privacy Policy applies to all users who access the jili33 platform via our website, mobile app, or any other digital channel managed by jili33. By registering or using our services, you agree to the terms of this Privacy Policy. Please read this document together with the Terms and Conditions us.

2. Information We Collect

Jili33 collects various types of information depending on how you interact with our platform. Below is a summary of the data types we collect:

Data Type Sample Information Primary Purpose
Identity Data Full name, MyKad/passport number, date of birth Identity verification (KYC) & age control
Contact Data Phone number, email address Account communications & customer support
Financial Data Bank account number, digital wallet details Deposit & withdrawal processing
Transaction Data Deposit history, withdrawals, wagering Account records & AML compliance
Technical Data IP address, browser type, device, OS Platform security & optimisation
Usage Data Pages visited, clicks, session duration User experience improvement
Note: jili33 does not store credit/debit card information directly. All card transactions are processed through PCI-DSS certified payment providers to ensure maximum security.

In addition to information you provide directly, we also collect data automatically when you use our platform. This includes server log information, cookie data, and app performance data that help us detect and resolve technical issues more quickly.

3. How We Use Your Data

The data we collect is used responsibly for the following purposes:

  • Account management: Securely registering, verifying, and managing your player account.
  • Payment processing: Processing deposits and withdrawals quickly and accurately to the correct account.
  • Identity verification (KYC): Ensuring all players meet the minimum age requirement and preventing identity fraud.
  • Account security: Detecting and preventing unauthorised access, fraud, or suspicious activity.
  • Legal compliance: Meeting obligations under anti-money laundering (AML) laws and related regulations.
  • Customer support: Providing effective and relevant assistance whenever you contact us.
  • Platform enhancement: Analysing usage patterns to improve the overall gaming experience and platform performance.
  • Marketing communications: Sending offers, promotions, and updates — only to players who have consented to receive such communications.

Jili33 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.

4. Information Sharing

Jili33 takes a highly cautious approach to data sharing. In general, we does not sell, rent, or disclose your personal information to third parties for their own commercial purposes.

However, there are limited situations where sharing information is necessary and lawful:

  • Payment service providers: Minimal transaction data is shared with FPX, DuitNow, TNG eWallet, and other payment partners solely to process your transactions.
  • Legal authorities: jili33 will disclose information when required by law, court order, or a request from a legitimate law enforcement agency.
  • Technology partners: IT and cybersecurity service providers that assist us in operating the platform may have limited access to data for technical purposes only, and are bound by strict confidentiality agreements.
  • Business transfers: In the event of any corporate restructuring, user data may be transferred as part of company assets, with appropriate notice given to users.
Important: All third parties receiving jili33 user data are required to sign a data protection agreement and are subject to security policies no less stringent than our own standards.
5. Data Security

Protecting your personal data is a responsibility we take very seriously. jili33 implements multiple layers of technical and organisational security measures to keep your data protected at all times:

  • 256-bit SSL/TLS Encryption for all data communications between your device and our servers.
  • Encryption of data at rest for all sensitive information stored in our database.
  • Multi-layered access control — only authorized personnel may access player data, and every access is logged and monitored.
  • Two-factor authentication (2FA) for internal admin accounts to prevent unauthorized access.
  • Regular security audits by independent third parties to identify and address any system vulnerabilities.
  • 24/7 threat monitoring deploy sophisticated intrusion detection systems (IDS).

While we implement industry-best security measures, no system can be guaranteed completely secure against all threats. In the event of any data breach affecting your information, jili33 will notify you promptly in accordance with applicable legal requirements.

6. Cookies & Tracking Technologies

The jili33 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as session login and security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how players interact with the platform, including most-visited pages and session duration, for improvement purposes.
  • Functional Cookies: Storing your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Used to analyse traffic and usage patterns in aggregate to help us make better platform improvement decisions.

You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the jili33 platform.

7. Data Retention Period

Jili33 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

  • Active account data: Retained for the duration your account is active plus a minimum of 5 years after account closure for compliance and audit purposes.
  • Transaction records: Retained for a minimum of 7 years in line with financial and anti-money laundering legal requirements.
  • Support communication logs: Retained for 3 years for reference and resolution of any disputes that may arise.
  • Aggregated analytics data: Anonymised and aggregated data may be retained indefinitely as it can no longer be used to identify any individual.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our internal procedures.

8. Your Rights Under PDPA

As a jili33 player residing in Malaysia, you have the following rights under the Personal Data Protection Act (PDPA) 2010:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or outdated data in our records.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our systems.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances as defined by law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request a copy of your data in a machine-readable format for reuse.

To exercise any of the rights above, please contact our customer support team via Live Chat or email at [email protected]. We will process your request within 14 working days.

9. Children's Privacy

The jili33 platform is exclusively for adult users aged 21 years and above. We do not knowingly collect or process personal data from individuals who are underage.

If we find that personal data of a child or underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who discover that their child has registered an account on our platform are encouraged to contact us immediately so that appropriate action can be taken.

10. Privacy Policy Amendments

Jili33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The latest version will always be published on this page with a clear update date.

For significant and material changes, we will notify registered players via email or an in-platform notice at least 14 days before the changes take effect. Continued use of the platform after such changes are published constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the jili33 Data Protection Officer (DPO) through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly within the jili33 platform
  • FAQ: Visit our FAQ page for answers to frequently asked questions

We are committed to addressing every privacy inquiry seriously and professionally. Our response will be provided within 3 to 5 working days depending on the complexity of your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.

Your Data Protected. Time to Play!

Join over 500,000 Malaysian players who trust jili33 for a safe, fair, and enjoyable wagering experience. Register your account today — free and easy.

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